This Privacy Policy explains how we (Labrador Mix) collects, uses, stores, processes, transfers, and shares your personal information. By accessing this website, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, you should not create an account, access the Site, or use any services provided through it.
Information Collection
We collect data to operate the Site and its services, improve user experience, and communicate with users. The type of information collected depends on how you interact with the Site.
Profile Information: When you create an account, submit content, comment, purchase a puppy, receive updates, or request information, we may collect details such as your name, email address, phone number, mobile number, physical address or ZIP code, gender, date of birth, and personal or family details you choose to share. This also includes any content you submit, such as reviews, comments, photos, videos, audio, or written material.
You may also register or log in using third party accounts such as Facebook or similar services. By doing so, you allow us to access, use, and store information linked to that account where applicable. The data shared depends on your privacy settings on both the third party platform and your account with us.
Public Content: Any content you post on the Site may be publicly visible. This includes your profile, username, photos, videos, reviews, and comments. We may display, share, or use this content for promotional purposes or distribute it further at our discretion. We are not responsible for how others use publicly shared information or for any misuse of content you choose to make public.
Purchase Information: When you make a payment online or by phone, we may collect financial details such as card or account numbers, billing address, phone number, email address, and other information needed to complete your transaction. This information is used to process payments and provide services. By completing a purchase, you agree that we may share your information with third party payment processors, and banking institutions involved in fulfilling your order.
Site Usage Information: We may collect data about how you use the Site, including search activity, pages visited, time and date of access, and purchase history. We may also collect technical information such as browser type, device type, language settings, IP address, mobile carrier, device identifiers, advertising IDs, location data, and referring URLs. Location data may include GPS, beacon, or similar technologies. You may disable location tracking through your device settings, but doing so may limit access to certain features or services.
Minors
Our services are intended for a general audience, and we do not knowingly collect personal information from children under the age of thirteen (13) where parental notice and consent is required. If you are under thirteen (13), you are not allowed to use the Site. In addition, users under eighteen (18) are also prohibited from using the Site in accordance with our Terms of Use. You must not submit any personal information to us through the Site.
If we learn that we have collected personal information from a child under thirteen (13), we will promptly delete it in compliance with applicable laws. If you are a parent or guardian and believe your child has provided us with personal information without the required consent, please contact us at help@labradormix.de.
Use of Information
We use your personal data and related information to deliver requested services, complete transactions, confirm identity, communicate with you, and provide customer support. It also helps us improve marketing, analyze site performance, enhance user experience, troubleshoot issues, and maintain and develop the platform. Additionally, we may use it for customization, service updates, measuring engagement, internal operations, dispute resolution, and enforcing our Terms of Use.
We may collaborate with third parties to operate and improve the Site. In doing so, we might share certain user or device information where necessary, and you give consent for this. Any third party handling such data is required to follow this Privacy Policy or equivalent strict confidentiality standards.
By using the Site, you agree that we may contact you and send relevant communications based on your interests. These may include targeted advertisements, service notifications, product updates, and other information related to your use of the platform.
If you prefer not to receive promotional emails or marketing messages, you can unsubscribe using the link provided in any email we send. You will also have the option to opt out within the message itself. Please note that updates to your preferences may take some time to become effective.
Disclosure – Sharing of Personal Information
We may disclose your personal information to third parties for business purposes. Whenever we do so, we require those parties by contract to keep your information confidential and to use it only for the specific purpose of performing services on our behalf. We retain personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your information may be shared in the following situations:
Service providers and business operations
We may share personal information with third party service providers that support our operations. This includes, but is not limited to, agents and partners involved in account management, billing, marketing and promotions (including email sharing with marketing partners such as Facebook and Google), user research, surveys, website hosting, support, and maintenance. It may also include airlines or transport providers, pet insurance companies, veterinary service providers, and any other parties involved in the sale, transport, insurance, or care of your puppy. Disclosure is limited to what is reasonably necessary for them to provide their services.
With your consent
We may share your personal information with companies, organizations, or individuals when you explicitly authorize us to do so.
With advertisers and marketing partners
We may combine user data in a way that does not directly identify individuals and share it with advertisers and marketing partners for promotional purposes. Third party advertising companies may use cookies, tracking pixels, or similar technologies to measure ad performance and deliver relevant advertising. Additional details about cookies and hashed email usage are provided in the cookies section of this policy.
Legal and regulatory requirements
We may disclose personal information when we believe in good faith that such action is necessary to comply with applicable laws, legal processes, or government requests, or to protect the rights, property, or safety of our company, users, or the public.
Third party offers
We may present offers for products or services from third parties based on your preferences or interactions with the Site. These offers may be provided by us or external partners.
Corporate transactions and affiliates
We may share personal information with affiliated companies within our corporate group for operational, service, or security purposes. In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the transaction, and the receiving entity will be required to honor this Privacy Policy. In the event of bankruptcy or similar proceedings, user data may be transferred as part of the company’s assets.
Promotions, sweepstakes, and contests
If you participate in promotions, contests, or sweepstakes, your information may be used to administer those programs, including winner selection and prize distribution. Participation may also require agreement to additional official rules, which may include the use of your name, image, or likeness for promotional purposes where legally permitted.
Legal enforcement and investigations
We may share information with law enforcement or government authorities when we believe it is necessary to investigate fraud, illegal activity, intellectual property violations, or other conduct that may expose us or others to legal risk. You authorize such disclosure where legally required or appropriate.
Messaging and mobile data
Mobile information, including text message opt in data and consent, will not be shared with third parties or affiliates for marketing or promotional purposes.
Use of user generated information
You are granted limited rights to use other users’ information obtained through the Site strictly for site related communication and other purposes explicitly permitted by the user. You must not use such information for unsolicited marketing, spam, or unauthorized distribution. Any misuse, including adding users to mailing lists without consent, is prohibited.
General sharing notice
The law provides certain rights regarding the limitation of information sharing. We may share personal information such as name, address, phone number, and email address for business operations, marketing, joint marketing arrangements, and affiliate advertising, as permitted by law.
By using the Site, you consent to the sharing of your information as described in this policy. Even after you stop using the Site, we may continue to retain and share information as outlined in this notice where legally permitted.
Security
The Site implements security measures designed to safeguard your information. We use reasonable and appropriate safeguards to help prevent loss, misuse, or unauthorized access to personal data under our control. Protecting your personal information is a priority, and we take steps to ensure it is handled securely, accurately, and in confidence.
The Site also uses encryption technology supported by most modern browsers. This helps verify server authenticity through certificates and digital signatures and ensures that data integrity is maintained during transmission.
However, no method of data transmission over the internet is completely secure. While we use commercially reasonable safeguards and work with service providers who apply similar protections, we cannot guarantee absolute security of any information sent to the Site. We are not responsible for any actions taken by third parties who may access such information.
Data Retention and Deletion
We retain your personal information, including your name, email address, and phone number, for as long as your account remains active. In certain cases, we may remove the information you provide once it is no longer required. However, complete removal of all copies of information, images, or content previously shared on our Site may not always be possible.
To request deletion of your personal data collected by us, please email help@labradormix.de with your request. We may refuse a deletion request where retention is necessary to complete a transaction, comply with legal obligations, support legitimate business needs, or protect you, third parties, or our company. For instance, we may retain your information if you have purchased a puppy with us to provide ongoing support, including health related claims.
Only you or an authorized representative acting on your behalf may submit a request to access or delete your data. Any authorized agent must present written permission signed by you.
You are required to provide enough information for us to verify your identity as the individual whose data we collected. Any personal information submitted for verification will be used strictly for that purpose. We will take reasonable steps to locate and manage your data in response to your request and handle it in line with applicable obligations. If we cannot confirm your identity or detect suspicious or fraudulent activity, we may deny the request.
Copyright
All materials on the Site, including text, graphics, logos, icons, images, audio and video clips, and any other content, are owned by us or its content providers and are protected under applicable German and European copyright laws. The selection, organization, and compilation of all content on the Site remain the exclusive property of Labrador Mix and are likewise protected by copyright law. Any use, including copying, reproduction, modification, distribution, display, transmission, republication, performance, or aggregation of this content, is strictly prohibited without prior authorization.
Changes to This Privacy Policy
We may update, revise, add to, or remove parts of this Privacy Policy at any time, so you should check it regularly. When changes are made, they will be posted on this page to keep you informed about what information is collected, how it is used, and when it may be shared. If you continue using or accessing the Site after the updates take effect, you accept and agree to the revised Privacy Policy.